The Corporate Logo for Tenaga Nasional Berhad (TNB) symbolises the Company’s continuing goal to provide services to the national needs with renewed emphasis on our dynamic future.

Good corporate governance is being introduced throughout the world as a business imperative offering competitive advantage. At TNB, our stakeholders, Directors and Employees prefer to do business with enterprises that uphold the principles of good corporate governance, namely integrity, transparency, independence, accountability, fairness, and social responsibility.

In TNB Energy Services (TNBES), ethics and integrity are indispensable to our vision and mission. We act with honesty and adhere to the highest standards of moral and ethical values and principles through our individual and professional behavior.

Bribery in all its forms related to TNBES’s activities is prohibited. It is the responsibility of Personnel at all levels to act with integrity. TNBES holds a ‘No Gifts’ policy, although certain exceptions are allowed. Integrity Pledges must be signed by Personnel on a regular basis, as well as a Conflict of Interest declaration.

It is the policy of TNBES that the disclosure and management of Conflicts of Interest is the responsibility of its Personnel at all levels. All potential, perceived and actual conflicts are to be declared in a timely manner and managed using the mechanisms provided by the company.

TNBES expects Personnel at all levels to report concerns they may have on any behaviour they observe in relation to the company’s activities via the channels established for this purpose. External parties encountering misconduct as they work with TNBES Personnel are likewise expected to report their concerns through the designated channels. Protection will be provided to all parties acting in good faith.

TNBES holds a ‘No Gifts’ policy. However there are some exceptions allowed, provided no Conflict of Interest arises and decision-making behaviour is not influenced. Likewise, normal business hospitality is permitted but must not be so frequent or extravagant that sense of obligation is created on the side of the receiver.

Integrity Pacts set out the behaviours expected of the company’s External Providers when participating in the contracting procedure. Signing the Pact is a prerequisite for entering into a contract with TNBES, and includes provisions for recognised challenge areas such as collusion between providers, bribing of company personnel, and misrepresentation of products. The Pacts are provided to providers at an early stage of the procurement process.

TNB Energy Services Sdn. Bhd. (TNBES) is committed to protect the environment in all our services and
comply to Environmental Quality Act 1974 [Act 127] and its Regulations together with any other relevant
legislations in Malaysia.

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